{"id":3861,"date":"2024-07-25T11:40:03","date_gmt":"2024-07-25T09:40:03","guid":{"rendered":"https:\/\/www.procertus.be\/?page_id=3861"},"modified":"2024-07-25T11:40:03","modified_gmt":"2024-07-25T09:40:03","slug":"plaintes","status":"publish","type":"page","link":"https:\/\/www.procertus.be\/fr\/plaintes\/","title":{"rendered":"Plaintes"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Plaintes li\u00e9es au fonctionnement de PROCERTUS<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>PROCERTUS cherche \u00e0 fournir une prestation de services irr\u00e9prochable. N\u00e9anmoins, si vous estimez ne pas avoir \u00e9t\u00e9 correctement trait\u00e9(e) par nos services, faites-le nous savoir en renvoyant le formulaire de plainte d\u00fbment compl\u00e9t\u00e9 \u00e0 <a href=\"mailto:info@procertus.be\">info@procertus.be<\/a>.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span \" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-color2);--button_gradient_bottom_color:var(--awb-color2);--button_gradient_top_color_hover:hsla(var(--awb-color2-h),calc(var(--awb-color2-s) - 5%),calc(var(--awb-color2-l) - 10%),var(--awb-color2-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color2-h),calc(var(--awb-color2-s) - 5%),calc(var(--awb-color2-l) - 10%),var(--awb-color2-a));\" target=\"_self\" href=\"https:\/\/www.procertus.be\/wp-content\/uploads\/2024\/07\/FQ1036-2-001_PlaintesInternes_v1.0.docx\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Plainte sur nos prestations<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3861","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Plaintes | PROCERTUS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.procertus.be\/fr\/plaintes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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